Make a note of your tracking number as we are unable to provide you with one. Once your return is processed, please allow up to 5 (five) working days for money to appear in your bank account. Monday through Friday are "working days". Please allow 10 (ten) Working Days to process your return Re-package and return at your Post Office via Royal Mail to : Shoe boxes are unmarked and not written on.Unmarked, not soiled or damaged in any way.Items don't smell of smoke, perfume, aftershave.In order to as satisfy sellable, items must meet the following: If an item is not sellable we cannot offer a refund. We reserve the right to decide if an item is sellable. Shoe boxes must be complete and unmarked.Īll items returned must be in perfect saleable condition. The shoe box makes up part of the product and if damaged, or written on we cannot refund. When returning shoes, please do not use the shoe box as a postage box. If you are not 100% happy with your purchase, you can request a refund using the Returns Form sent with your order.
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